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1. Connecting silverfast 8.8 to adobe lightroom drivers#
2. Connecting silverfast 8.8 to adobe lightroom update#

Our favourite fix is, to stop the "Windows Image Acquisition (WIA)" Service using the Windows Task Manager -> "Services" and then start SilverFast again. Often it already helps to unplug the scanner from the USB port and then reconnect it. At least until the computer is shut down and then switched back on again the next time. Some people say, that their scanner can be started correctly if they switch on the scanner before they start up the PC. Others report, reinstalling the scanner driver after a Windows reboot solves the issue.

Connecting silverfast 8.8 to adobe lightroom drivers#

Please make sure to have the latest scanner drivers installed - or even better: reinstall them from the support website of your scanner manufacturer.

Connecting silverfast 8.8 to adobe lightroom update#

Since we did not change anything about the scanner detection in SilverFast and the issue occurs independently from a SilverFast update / installation, we think that this behaviour is related to changes inside of the Windows operating system itself. We have reports from our users regarding this behaviour and have also been able to reproduce this here in our test center. Windows seems to behave erratically regarding the handling of imaging devices since the latest Windows updates (effected are Windows 10 as well as Windows 11 systems). Your scanner is recognised on the SilverFast welcome screen but as soon as you hit the "Start"-button, a message comes up saying that there is a problem regarding the communication between SilverFast and your scanner?